Privacy Policy

This website is operated by ACCENDIUM SERVICES B.V. with offices in Amsterdam and Breda, the Netherlands, hereinafter referred to as ‘ACCENDIUM’.

ACCENDIUM may collect personal information about you during your visit to this website, which may occur directly (by requesting you for details) or indirectly. ACCENDIUM will only use this personal data for the purposes described in this Privacy statement and will do everything to protect all collected personal details. This Privacy statement features information about the purpose ACCENDIUM is trying to serve when processing details relating this website, about the use of cookies and about how you can exercise any rights concerning your personal details. For further information about how your personal details are processed, please refer to ACCENDIUM.


Purpose of data processing

ACCENDIUM collects and processes data about customers and visitors to this website in order to improve its operations, raise awareness about and supply products and services which may be of interest to you, and to compile internet statistics. If necessary, the information you supply will be used to contact you to inform you about e.g. changes in the functionality of the website or to offer you services which may be of interest to you (unless you have indicated that you do not wish to receive offers about products and/or services).


Specific personal details

ACCENDIUM does not attempt to gather specific personal details via this website, such as your political views, race, religion, health, criminal convictions, etc. If ACCENDIUM does attempt to gather such information, you will be requested to provide consent in advance.



We use small text files, which referred to as “cookies” and installed on your hard drive so you can access and use our website in the most effective manner. Most websites you visit use such cookies. If you do not want cookies to be placed on your hard drive, most browsers will allow you to deactivate the use of cookies. If you decide to implement this option, you will be unable to use the registration process on this website and will not be able to use certain features available on the site. If you allow our website to place a cookie on your hard drive, you can delete it once you have completed your visit.

In order to effectively manage this website, ACCENDIUM has made it possible to anonymously include data, which is present in operating systems, in a log file so a distinction can be made between visitors, e.g. based on domain type and used navigation program. This statistical data is transferred in its entirety to ACCENDIUM’s web masters. This helps to make your visits to this website as efficient as possible, and maximizes the effectiveness of the website itself.


Type cookies

Session cookies: they are placed on the hard drive of your computer and remain there for the course of your visit. They are deleted as soon as you leave the website.

Persistent cookies: they are placed on the hard drive of your computer and remain there for the course of your visit and afterwards too.

Performance cookies: they collect information about how you use the website, like which pages you have visited and any reported errors; these cookies do not collect information which can be traced back to specific individuals – the information relates to all users, is pooled together and is anonymous. Such cookies are used to improve the efficiency of the website.

Functionality cookies: they make it possible for the website to determine which choices you have made on the website, or ensure that special options become available (like commenting about the website via a blog).

By using this website, you agree with cookies being placed on the hard drive of your computer, as well as the mentioned purpose and duration.


Third-party internet sites

This Privacy statement does not apply to the internet sites of third parties, which are connected to this website by way of links.


Exercising your rights; contact ACCENDIUM

If you have questions about using this website, access to and accuracy of information you have supplied to ACCENDIUM via the website in the past, or the removal of outdated information, please feel free to contact (or send a letter to: ACCENDIUM SERVICES B.V., Marketing & Communication, P.O. Box 79013, 1070 NB Amsterdam). If you do not want to receive marketing information from ACCENDIUM, you can mention this to the above-mentioned (e-mail) address.

If you have subscribed to a newsletter in the past but no longer wish to receive it, you must unsubscribe separately in the concerned section of the website.

If you have any questions about this Privacy statement, you can contact our Office at (or by regular letter: ACCENDIUM SERVICES B.V., Marketing & Communication, P.O. Box 79013, 1070 NB Amsterdam).


Changes Privacy Statement

ACCENDIUM retains the right to make changes to this Privacy statement. We recommend referring to this Privacy statement on a regular basis, so you will be aware of all potential changes.


ACCENDIUM and Personal Information

ACCENDIUM takes the protection of personal information seriously. We have adopted the General Data Protection Regulation (GDPR) in order to redesign our program for data protection and data security. The new European legislation has been incorporated into our internal procedures, the training of our staff and the design of our processes, systems and relevant (internal) documentation.


More about ACCENDIUM and Personal Information.

We have established the principles for dealing with personal information in the ACCENDIUM Code of Conduct that applies to all ACCENDIUM employees:


“We protect personal and other confidential information in all forms. We collect, store, use, transmit, and dispose personal and confidential information in a way that is transparent and promotes trust. We gather,  use, and keep personal, client, and other confidential information only if we have a legitimate reason to do so. Access to this information is provided only as necessary. Our duty of confidentiality does not end when we leave ACCENDIUM; we continue to respect the confidentiality of information even after our departure.”

We have developed this conduct into a number of rules for the sending, receiving, and sharing of information.


We protect information we receive

  • An employee working on an engagement keeps the information he or she obtains confidential;
  • We use the information solely for the purpose for which we have received it. Access to information is only granted to colleagues in order to perform their duties (the need-to-know principle);
  • We delete personal information upon completion of the engagement, unless retention is mandatory by statutory or professional requirements (for instance, the archiving of a case file).


We protect information that we transmit or share with third parties

  • When we transmit personal information to countries outside the European Economic Area, we do this in accordance with the legislation applicable to the transfer of personal information. We only transmit personal information if we have the required and appropriate safeguards;
  • If we engage external service providers or other third parties that have access to personal information of our clients, we sign a processing agreement with the party concerned. We work with third parties that meet our security requirements.


We apply strict standards

  • ACCENDIUM has a global Information Security Policy.. This policy is based on common sector standards and European privacy legislation;
  • Using the most recent technology and encryption methods, client and personal information is secured against data leaks, unauthorized access, and unlawful processing.
  • ACCENDIUM has a procedure in place to report data leaks in accordance with the Data Leaks (Reporting Obligation) Act (Wet Meldplicht datalekken).